Abstract：Objective: To conduct 6 S management to standardize the pharmaceutical administration and improve the diagnostic unit service mode. Methods: 6 S management group was established, 6 S management methods was adopted to conduct on-site management on environment, medicines and materials in pharmacy, including seiri, seiton, seiso, seiketsu, shitsuke and security. Results: After the implementation of 6 S management, the work efficiency, fault prescription and administration on expiration date in pharmacy had been significantly improved. Conclusion: 6 S management has a good application prospect in continuously improving the quality of diagnostic unit service, which can sustainably improve the satisfaction degree of patients and quality of pharmaceutical services.
Keyword：6S management; diagnostic unit; satisfaction degree of patients; quality of pharmaceutical service;